Returns & Exchanges
At ST.CLAIR London, we want you to be completely satisfied with your purchase. If your order isn't quite right, we accept returns on all unworn items with original tags still attached within 28 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.
Ship to London Studio
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a collection.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing